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Privacy Policy

Last updated: 22 August 2026

Lavanya Tech ("we", "us", "our") operates lavanyatech.com (the "Site") and provides web development, digital marketing, AI automation and custom software services. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have — whether you're a visitor filling out our contact form or a client engaging us for a project.

1. Information We Collect

We collect information in two ways:

Information you give us directly

  • Contact form / enquiry submissions: name, email address, phone number, and your message.
  • When you submit our contact form, we also automatically record your IP address and derive an approximate city/region/country from it (standard practice for fraud prevention and ad matching — see Section 3) — we never do this for anonymous visitors who haven't submitted a form.
  • Project engagement details you share once you become a client (business requirements, brand assets, credentials or accounts you explicitly ask us to work with, invoicing details).
  • Any information you send us over WhatsApp, email, or phone when you reach out.

Information collected automatically

  • Standard technical data (IP address, browser type, device type, pages visited, referring site) via Google Analytics, once you've consented or where analytics is active on the Site.
  • Advertising/interaction data via Meta Pixel, used to measure the effectiveness of our ads and show relevant ads to people who've visited our Site.
  • Cookies and similar technologies — see Section 4 below.

2. How We Use Your Information

  • To respond to your enquiries and follow up on project requests.
  • To deliver, manage and support the services you've engaged us for.
  • To send you invoices, project updates, and service-related communication.
  • To improve our Site, understand which content and services people find most useful, and measure the performance of our marketing campaigns.
  • To comply with legal obligations (e.g. tax and accounting records).

We do not sell your personal information to third parties, ever.

3. Third-Party Services We Use

We rely on a small number of trusted third-party services to run our Site and business:

  • Google Analytics (GA4) — website traffic and usage analytics.
  • Google Tag Manager, Google Ads, Microsoft (Bing) Ads — measuring which pages and actions lead to enquiries, so we can improve our advertising instead of guessing.
  • Meta Pixel & Meta Conversions API — measuring and optimizing Facebook/Instagram ad performance. If you submit our contact form, we send Meta a one-way cryptographic hash(SHA-256) of your name, email, phone number, city and IP address — never the raw values — so Meta can match your enquiry back to the ad that brought you here. Meta cannot reverse a hash back into your original information.
  • WhatsApp Business — for client communication, when you choose to message us.
  • Email and hosting providers — to deliver enquiry notifications and host the Site.

Each of these providers has its own privacy practices; we encourage you to review Google's, Meta's and Microsoft's privacy policies for details on how they process data on their platforms.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies set by Google Analytics and Meta Pixel to remember your visit and measure how our Site and ads perform. You can disable cookies through your browser settings at any time; doing so may limit some analytics features but will not affect your ability to browse the Site or contact us.

5. Data Sharing and Disclosure

We only share your information:

  • With service providers who help us operate the Site or deliver your project (e.g. hosting, payment processors for client invoices), bound to keep it confidential.
  • If required by law, court order, or governmental request.
  • To protect the rights, property, or safety of Lavanya Tech, our clients, or the public.

6. Data Retention

We retain contact form submissions and client project data for as long as needed to respond to your enquiry, deliver our services, and meet our legal/accounting obligations, after which it is deleted or anonymized.

7. Data Security

We take reasonable technical and organizational measures — including HTTPS encryption across the Site, restricted access to client data, and secure hosting — to protect your information against unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Consistent with India's Digital Personal Data Protection Act, 2023, and general data protection good practice, you have the right to:

  • Ask what personal information we hold about you.
  • Ask us to correct inaccurate information.
  • Ask us to delete your information, subject to any legal/contractual retention requirements.
  • Withdraw consent for marketing communication at any time.

To exercise any of these rights, email us at vikas@lavanyatech.com.

9. Children's Privacy

Our Site and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will always reflect the latest revision.

11. Contact Us

Questions about this Privacy Policy or how we handle your data? Reach us at vikas@lavanyatech.com or +91 88378 10916, or write to us at #10149, 10th Floor, Gaur City Mall, Greater Noida, Uttar Pradesh 201318, India.